All frequently asked questions

How does the planner handle AOW?

Does the Pension Planner default to an exchange to 70% partner pension?

Why do I regularly see different pension amounts in the Retirement Planner?

The pension amounts in the Planner are lower than the calculations I get from the SPIN service desk. How is that possible?

I need my A-factor for 2023 for my tax return. Where can I find it?

I accrue(d) a pension through SPIN. When can I expect my annual pension statement?

I receive a pension statement but do not receive a pension from SPIN. How is that possible?

Why is my name wrong on the UPO?

My in service and/or out of service date on the UPO is/are incorrect. Does this have any consequences?

Will the premium for my DB pension remain as low in the future?